Our Story Life Stages Specialists Community Gatherings Journal Join the Community

The short version. We do not use cookies, analytics, advertising or tracking of any kind. The only personal information we hold is what you have typed into a form and chosen to send us. If you have never filled in a form here, we hold nothing about you at all.

Who is responsible for your information

VX Diary is operated by X M Collective FZE LLC, Ajman, United Arab Emirates. Under the UK and EU General Data Protection Regulation we are the data controller for the information described here.

For anything to do with your privacy, including any of the requests listed further down, write to hello@vxdiary.com. A person reads it.

What we collect, and only when you send it

Every piece of personal information we hold reaches us because you typed it into a form and pressed a button.

Where What you can send us
Join the Community Your email address, your name if you choose to give one, the life stage you select, and whether you would rather stay anonymous within the community
The ask box in the Journal Your email address, your name if you give one, your life stage if you select one, and the message you write
Perimenopause self-check Your email address only
Guide download Your email address only
Gatherings Your email address, the city you are closest to, your name if you give one, and which kinds of gathering interest you

We do not ask for, and have no way to receive, your date of birth, your address, your phone number or any payment details.

Your self-check answers never leave your device

This one matters enough to state on its own.

When you tick boxes in the perimenopause self-check, those answers are stored only in your own browser, on your own device, using a feature called local storage. They are never transmitted to us, to our hosting provider, or to anyone else. We could not read them if we wanted to.

The only thing that reaches us from that page is the email address you enter to open your reading. We are told that someone completed the self-check. We are never told what she ticked.

The same applies to the small markers your browser keeps so that the guide download and the self-check remember you between visits. They sit on your device. You can clear them at any time through your browser settings, and clearing them removes them completely.

Why we hold it, and on what basis

If you send us a story or a question that describes your own health, that is information about your health and deserves particular care. We treat anything you tell us as confidential, we do not publish it without asking you first, and we will delete it on request. Please share only what you are comfortable sharing.

Who else touches your information

We keep this list as short as we can, and it is complete.

We do not sell your information. We do not share it with advertisers. We do not pass it to any other business, including any other business connected to our founders.

What this site deliberately does not do

Where your information goes

We are based in the United Arab Emirates, which the European Commission has not designated as providing an adequate level of data protection. Our service providers may also process information outside the UK and the European Economic Area. This means your information may be handled in countries whose data protection laws differ from those where you live. We keep what we hold to a minimum for exactly this reason, and we apply the protections described in this policy wherever it is held.

How long we keep it

We keep your email address for as long as you want to hear from us. When you ask to be removed, we remove you.

Messages you send us are kept while we are dealing with them and for a reasonable period afterwards, in case you write again about the same thing. If you would like a message deleted sooner, say so and we will.

Your rights

If you are in the United Kingdom or the European Economic Area, you have the right to:

Write to hello@vxdiary.com and we will respond within one month. There is no charge, and you do not need to give a reason.

If you are unhappy with how we have handled your information, you may complain to your national data protection authority. In the United Kingdom that is the Information Commissioner's Office.

Children

This site is written for adults. Some of what we publish is intended to help mothers talk to their daughters, but it is addressed to the parent. We do not knowingly collect information from anyone under 16. If you believe a child has sent us something, please tell us and we will delete it.

Changes to this policy

If we change how we handle your information, we will update this page and change the date at the top. If the change is significant and we hold your email address, we will tell you directly rather than leave you to notice.

xoxo VX Diary